A House Manager oversees the running of the employer's household, taking the burden off the boss. If there are other household staff – maids, cooks, housekeepers – the House Manager hires, fires and pays them. The House Manager deals with contractors if repairs or renovations are necessary. A House Manager can be for any sized home, such as a high-powered professional with a small home may be very happy to have a House Manager take over most of the day-to-day household tasks.
A House Manager sets the tone for the household. They let the staff know what's expected of them, what the service standards are and how formally they should conduct themselves.


Duties

 

  • Ensures the smooth running of the house and manages all household staff.

  • Engaging and overseeing outside contractors, service providers and suppliers.

  • Overseeing household staff including hiring, firing, payroll management and performance reviews.

  • Writing of household manuals and policy documents for owner’s approval.

  • Staff training and development, financial management, budget administration, and purchasing.

  • Household project management.

  • Maintenance of the property on a regular basis.

  • Maintaining security and communication systems and record keeping

  • Multi-property management

  • Ensuring efficiency, harmony, and high morale throughout the household

  • Organising of social and family events

  • Caring for household’s guests and visitors

  • Serving of wines and other drinks

  • Serving of refreshments and meals

  • Caring for silver, china, antiques and other specialist items

  • Covering duties of a valet, chef, housekeeper, nanny, pet minder, gardener, or chauffeur if these staff are occasionally off duty or on-sick leave.