A House Manager oversees the running of the employer's household, taking the burden off the boss. If there are other household staff – maids, cooks, housekeepers – the House Manager hires, fires and pays them. The House Manager deals with contractors if repairs or renovations are necessary. A House Manager can be for any sized home, such as a high-powered professional with a small home may be very happy to have a House Manager take over most of the day-to-day household tasks.
A House Manager sets the tone for the household. They let the staff know what's expected of them, what the service standards are and how formally they should conduct themselves.
Duties
Ensures the smooth running of the house and manages all household staff.
Engaging and overseeing outside contractors, service providers and suppliers.
Overseeing household staff including hiring, firing, payroll management and performance reviews.
Writing of household manuals and policy documents for owner’s approval.
Staff training and development, financial management, budget administration, and purchasing.
Household project management.
Maintenance of the property on a regular basis.
Maintaining security and communication systems and record keeping
Multi-property management
Ensuring efficiency, harmony, and high morale throughout the household
Organising of social and family events
Caring for household’s guests and visitors
Serving of wines and other drinks
Serving of refreshments and meals
Caring for silver, china, antiques and other specialist items
Covering duties of a valet, chef, housekeeper, nanny, pet minder, gardener, or chauffeur if these staff are occasionally off duty or on-sick leave.